If none of this works, then as Andrew has said, send the Hub 5 back. If I connect my existing Netgear Nighthawk router with the Hub 3 in Router mode, I get. Cons. 4 & 5 GHz network ssid's. WiFi hotspots. There are times that I can't even connect to the network entirely. Active Wi-Fi channel is 5 - This could be causing slow speeds because it's an. 1 - Hub 3 Wi-Fi can offer good data rates at a fairly short distance. One of the settings you may have previously accessed using the address above is the one to put the Virgin Media router in modem-only mode. Add the additional booster. 52Mbps average upload speed – 5x faster than the UK’s average upload speeds. First published on Tue 4 Apr 2023 03. Virgin’s upload speeds are actually much worse than BT’s fibre-to-the-cabinet lines, on a pound-for-pound basis. So getting a "real speed test" to the router, to test the performance of the service is only possible with. Experts at Virgin Media have issued some advice to anyone who is facing slow Wi-Fi speeds from their routers at home. This means clients cannot move between the two bands to get the best WiFi performance possible and will also affect Plume pods and stop channel optimisation from being used. If you do want to invest in better equipment, you would need to get either a…. Military-grade 256-bit AES data encryption. Speeds are great on the hubs but range is god-awful. e. Smart WiFi improves your experience across every device in your home, so all you need to do is sit back, relax and enjoy. The Virgin Media Connect App is the control unit for your WiFi. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. Account - Cable. Not acceptable Virgin Media not acceptable. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. Regards, Daniel. 2) Speed test the service to a Router mode Hub (3/4/5) + your device with the link below. Then in Advanced>wireless signal >smart wifi - tick the disable “channel optimisation” box or “Smart Wifi” box and save settings. Whilst getting your own router comes at a cost, get a decent one and you'll reap the rewards. Depress the pinhole switch for a timed 60 seconds then release. Virgin Media has issued a 'hack' to increase broadband speeds (Image: PA) Virgin Media has sent an email out to customers with some advice for boosting broadband speeds for any Internet provider's. Virgin Media customers do this when their Wi-Fi doesn’t work properly. £8p/m extra or included with Gig1 or Volt. Leave it off for about 10 seconds. Mick Down in finglas all morning. If you haven't got 5G and 2. Solved: i have upgraded to the gig 1 package and the speed over wifi is amazing but i'm getting only about 40-50mbs download over ehternet. An 80Mbits/sec BT connection will normally deliver 20Mbits/sec uploads, while you have to go for 200Mbits/sec downloads to reach such speeds with Virgin. If you’re having difficulties with #Virgin Media broadband, like your wireless constantly going up and down, or your Internet connection itself not working,. 2 upload. 1. All Rights ReservedSo upload still very slow after tech {1gig with Hub5} - 2. QuickStart, set up and connections. An internet connection that doesn’t connect is usually caused by a few things: A faulty Virgin Media wall socket. 1) First call 0800 561 0061 - use the automated service to see if there is a local service issue. WiFi connection is good but when I run a speed test it suggests my provider is SoftLayer. It's how quickly you can. At Virgin Media, we have packages starting from 132Mbps average download speed, strong enough for streaming on 4 devices. Ethernet seems fine in terms of speed currently, but oddly enough, I can't connect to the virgin media websit. Keep your modem out in the open to make sure you get the best from it! Super Hub 1, 2 or 2ac. It has been intermittent, but more often than not the WiFi will drop off on all devices and won't connect and every so often anything connected by cable will drop off. Options. 4GHz for the non-guest network but 802. Up to 3 WiFi Pods if needed. You need an engineer. Latency is the time it takes for a piece of information (a 'packet') to get from our servers to your broadband connection, and back. Wi-Fi running slow. See these Examples. For once its actually nice to not see any customer apologising for Virgin's continual incompetance. and tells you of more local issues down to street cab. It extends the signal using the electrical circuit. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. You can see those below. Virgin Media. 4ghz) regardless, where the other strong / interfering signals are. For example, if you’re trying to play World of Warcraft while someone else in. The reference for this is F010665545 with a estimated fix time of 16:25 on 10/05/23. A faulty internet router. I have the new V5 router on a 1gig connection. Remember, cheap broadband doesn’t have to mean slow. Once the test begins click on: Run full test to see all the stats. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. We’ve listed a few things below which could be making your connection to the internet so slow, or you can run a test on your broadband connection to check for any issues. I'm assuming this is all over wifi. Justin Smithy Very Slow Galway. SNR (signal to noise ratio). All with the white hub 3. WiFi pods free to keep. Speak to a manager-complaint in Networking and WiFi 6 hours ago; Hub (3?) In modem mode issue in Networking and WiFi 8 hours ago; Longer wifi lead in Networking and WiFi 10 hours ago; Virgin Media Connect can’t find Hub in Networking and WiFi 11 hours ago; New router, Connect App and WiFi pods in Networking and WiFi 12 hours agoAs with any router, the Super Hubs can provide varying Wi-Fi experiences, due to various factors and particularly if you haven't taken the time to configure it as best as possible for your environment. £8p/m extra or included with Gig1 or Volt. Scan your home using the free Virgin Media Connect app and, if it finds signal blackspots, you can now order an Intelligent WiFi Pod by calling 0800 064 3850. The packet loss is potentially due to increased load alongside noise. Virgin Media Smart WiFi. First call 0800 561 0061 - use the automated service to see if there are any local service issue. Head to the webpage and tap "Run test', you'll then be given the results and see just how fast or slow things really are. If you’re still experiencing slow speeds with your Virgin Media Business. on 13-01-2023 12:13. I recently upgraded to gig1 internet but the speeds are so slow, wifi on my phone is lucky if it makes 250 download and thats me right beside the hub 4, but the real problem is the ethernet. If I connect my existing Netgear Nighthawk router with the Hub 3 in Router mode, I get up to. But can the Ring door bell out on the porch transmit back to the Hub. Wait for about 60 seconds. D01 C9W8Use a paperclip to press and hold the button for at least 10 seconds until lights flash. 4Ghz & 5Ghz signals. Hi, I am getting slow speeds, below are my logs, are these not normal readings? 3. All you need to do is select the 5GHz SSID for compatible devices. Our expert review of Virgin Media broadband covers speed, router, installation, reliability and customer service. I end up having to use my mobile data at home most of the time. Excludes broadband faults and broadband network outages. If it is a wifi only issue, then on a Hub3, you can try separating the SSID's of the 2. Share. on 28-03-2023 11:29. Download 500Mbps + in Speed 6 hours ago; Dropping internet and very slow speeds in Networking and WiFi 9 hours ago; Issues with Hub 5 Ethernet and Wireless, reported by Hub 5, with NO. Go to Advanced Settings > Wireless > Wireless signal. Re: Slow loading/broken websites but speed ok. Try different browsers and using incognito browsing. Most sites wont load. Published. 4G bands then you need to split your Wi-Fi network, instructions on how to do that are in the link below, when you have selected Advanced Settings you will also need to select Wireless, Wireless Signal and click on Disable Channel. Once it is up and running it is fine but on all of our PCs/laptops, wired or wifi this happens. on 06-03-2023 17:44. So far I've done the following things: Rebooted the router. So upload still very slow after tech {1gig with Hub5} - 2. 2) Speed test the service to a Router mode Hub (3/4/5) + your device with the link below. Our front room goes from 0 to 15mps. 168. Rising. The fastest WiFi guarantee of any major provider, at no extra cost with Gig1 Fibre Broadband and our Volt packages only. Use the test below to see if the issue is at the Hub or device. Address any slow speeds. Problem 2: Connection Drops. 1 technology, is designed to power the next-generation of connected devices – including modern smartphones. Take control using the Connect app. Virgin Media ranks 20th, with 77% of speed test results above 50 Mbps. 4GHz and 5GHz Wireless Network names (SSID). With the Hub Powered on use a paperclip or similar (I use a mobile phone SIM Slot tool) and do a pinhole reset. Virgin Media Refusing to send Wifi Pods or max even though the Wi-Fi speed is lower than the Guarentee in Networking and WiFi 37 minutes ago; Proverbial Speed Issue with new hub 5 router in Speed yesterday; Wifi speed on new Hub5 in Networking and WiFi yesterday; Issue with speed and packet loss. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). When I turn the WiFi pod on the speed drops to next to nothing. F-Secure Internet Security; Connectivity & Resilience; Business Broadband Multi-Premise; Mobile. Call 150 from your Virgin Media telephone, or call 0345 454 1111 from any other phone to cancel. May 24, 2023 19. Advertised Speed: 5 Mbps Expected Speed Range: 5 Mbps. Networking and WiFi. The PC may not drawing data any faster than you are seeing reported by speed tests. Sorry for the delayed reply. Virgin Media’s latest Hub 5 has Wi-Fi 6, which should help you get strong speeds throughout the home. So i reset the VM box and set it up in router mode. I have taken a look at our system for you and found there is a SNR (signal to noise ratio) issue in your area. on 28-01-2023 14:08 I was having problems with the wifi reception in my home office. Click on the “Networking” tab. 1 - using the SSID and wifi settings password printed on a sticker on your hub. Virgin Media;. LocationA free WiFi Hub 3. About half an hour later. 5GHz around 500Mbps. When you download and register for the Virgin Media Connect app, and link it with your Hub 3, you can scan your home to see if you have a WiFi blackspot in a hard-to-reach room. ie. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. A dongle is a lifeline for digital nomads, frequent travellers and anyone with a poor internet signal. I have a Virgin Media hub. I have good wired speeds but not good WiFi speeds it can sometimes not even register on a speed tester. It means there is an issue with your connections even though the Virgin Hub 4 is on. 0345 454 1111 - either wont connect - or it - 5297760. When not in modem mode I get my regular speed of 150mbs. For the last week I've had consistent packet loss ~10%, as well as reduced upload speeds and problems maintaining a connection. I have an external archer router plugged into it in modem mode, but I've decided to test out the V5 box on its own for Wi-Fi and ethernet. Get the most from your Virgin Media WiFi. If you. I am on step away from closing my accountBack in 2019, Virgin Media raised the bar by launching Intelligent WiFi to provide you with a more reliable WiFi experience. I run everything on ethernet instead of wifi, always have and have never had a problem. Before I went back home for Christmas the wifi worked fine with decent speeds, but now I have moved back in after Christmas and hardly have any connection at all, and when I do it is extremely slow, even though I am aware of nothing changing. In comparison, 48% of BT speed test results scored above 50 Mbps. Download speed: How fast your connection downloads from the web. This information is updated every 15 minutes, so you're always in the know. The guaranteed download speed is 50% of the advertised speed of our service on the date that you. If you’re using a splitter, make sure that’s firmly connected, too. No IP logging. 2023-09-10 16:23:22. It acts as a modem, giving your computer mobile internet access or enhancing your existing connection. The issue seemed to be resolved but now has become even worse - doesn't cut out for as long (only between 30 seconds and a couple of minuted) but has become much more frequen. But fear not, as Virgin Media WiFi Troubleshooting does not have to be difficult. . You can't get your own 'internet modem' since you need to use the VM hub as the cable modem (and many 'routers' on the market are not suitable for VM connections) - but you can get your own better WiFi kit. Typical cost is from £26. Then use the test below to see if the issue is at the Hub or device. When I came up for renewal I wanted to leave as it's been poor for. One of the easiest ways to boost your WiFi signal is to rethink where you place your router. If the Hub is slowly flashing green, it’s in the process of downloading a software update. 4GHz and 5GHz Wireless Network names (SSID). This means that the signal travels out into the room, and not into the floor. Watch: Get the best WiFi experience. Real-time outages and problems for Virgin Media. Try a reboot This fixes. 0. The page you're looking for may have been removed, been renamed or is temporarily unavailable. Device overloadHere are 10 very quick and simple ways to boost WiFi signal and improve the reliability of the connection between router and device. Users are reporting problems related to: internet, wi-fi and tv. 168. How to fix Virgin Media slow internet speeds. If we reset the router it all tends to work ok for about 24 hours and then the same issues will come back. From checking the connection and equipment, everything looks to be in the ranges and specs we'd expect to see. 5gig network port. Update 17:00: Virgin Media's broadband network appears to be continuing to suffer widescale outages, having stayed up for most of the working day. Might just be an issue with your PC then! Try this and check in the Network and Sharing Centre (in control panel) what your connection speed to the router is by clicking the blue underlined "Ethernet" in the middle. PNG IHDR % V PLTE z= tRNS@ f IDAT c` ! 3IEND B` . Upload: How fast your connection uploads content back to the web. SNR issues are generally caused by a damaged or exposed cable, this makes noise on the Network, it can take a little while to locate and once found usually requires a permit from the local council to carry out the needed work, apologies again for any inconvenience caused. You call 0800 064 3850 to order the first one after scanning for blackspots using the connect App. It used to run fine with 60MBPS via the Pod but now it can be as low as 0. While basic speeds of 3-5 Mbps. View previous topic:: View next topic . I recently upgraded from 500MB to 1GB. . Red Light. This has only happened recently though. If the computers are also showing 100Mb/s cables might be the issue. Best solution is to run a Cat 6 ethernet cable upstairs and install a good wifi access point. When the device begins to pair, the system light can flash red. Since yesterday morning I've had really slow and unreliable internet. Reposition your router. Virgin Media: Water was found to be affecting WIFI broadband speeds (Image: GETTY) The Virgin Media poll has also found one in 10 people have attempted to sort out slow WIFI speeds by hitting. 5 40. on 07-01-2023 13:55. You can see those below. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. TP-Link AX5400 Dual-Band Gigabit Wi-Fi 6 Router, WiFi Speed up to 5400 Mbps, 4×Gbps LAN Ports, Connect 200+ Devices, Ideal for Gaming Xbox/PS4/Steam&4K/8K, with OneMesh™and HomeShield (Archer AX73) No Results. 5gig network port. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. Hi - have had longstanding issues of broadband just dropping out at variable frequencies from every few hours to every few minutes. This has always been fine until now. 33 EDT. This seems to have changed in the last 4 weeks. I've just upgraded to the 600Mbps package, since Gig1 isn't yet available in my area. What the hell is that all about. All wifi devices will need reconnecting to the best SSID at each location. Went through the process of rebooting. Even on a gigabit connection – or 1,000Mbits/sec – the upload is. 1, sign on and put it into modem mode. Justin Smithy Very Slow Galway. 1) and go to Wireless Settings. The latest reports from users having issues in Leicester come from postal codes LE3, LE4, LE5, LE1, LE9 and LE2. The WiFi test is a useful tool to help check how your broadband is performing and if you’re getting the speeds you were promised. Google Nest Wifi Point (x2) - mesh network to extend range in the house. Published 15 Aug 2023 Read Time 4 minutes What is internet speed? Internet speed tells you how fast data travels between your device and the web. Leave it 10' or so to stabilise and then your passwords/passphrase for both the Hub settings and the Wifi networks will revert to the two printed on the Hub sticker on its base/side/card. Since yesterday morning I've had really slow and unreliable internet. Virgin TV 360 is the standard TV box across all Virgin packages now, but you must include broadband as a minimum. View Deal. For more information, check out our Virgin. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. With our free Virgin Media Connect app, you can check your speeds to see if you need a WiFi Pod, keep track of all your connected devices and loads more. Slow wireless fixes – Remember that your wifi is controlled by your Virgin Media Hub. My cable is brand new and is cat6 so the cable and my pc are perfectly ca. It is a Virgin Media specific issue, as my internet. He. Device overloadMake sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Powered by worldwide servers, enjoy a network of global VPN servers and experience a world without borders and ISP throttling. These estimated speeds apply to all new customers who buy our broadband services, and to existing customers who changed their broadband services, on or after February 28th 2019. Two weeks ago I noticed that my connection wasn't as stable. I can see lots of tweets about the same thing from other VPN users. This will reset the router to factory settings. Buffering happens when a video can't be delivered to your device fast enough. I have tested the equipment via website and the App, website says '! Broadb. Hi Very slow / non existant browsing this morning on my 1 gig connection. Virgin Media Slow WIFI DD-WRT Forum Index-> Atheros WiSOC based Hardware: Goto page 1, 2 Next. UK Virgin Media user. I am continually rebooting (unplug and switch on again), resetting using button underneath hub or resetting through Admin page on PC The Network log is full of Warnings: Dynamic Range Window Violation DBC-. First call 0800 561 0061 - use the automated service to see if there are any local service issue. Hi all, looking for help and advice. It is possible that when a speed test was performed the device was connected to the 2. We currently have Virgin Media package which includes 125mbps internet, plus a superhub 3. 168. My internet is exceptionally slow (like so slow I don't even have the bandwidth to run a speed test) on my MacBook Pro, but fantastic in all other devices, including an iPhone, an Android phone and two PCs. Whether it’s more channels keeping you online, checking if your devices are properly connected, or analysing your WiFi use. Virgin Hub 3 Modem Mode Slow. We have 200mps broadband so should have enough speed to keep us going. Please pop back to us at your earliest convenience and we'll do our very best to help. What WiFi options do you get on your mobile or other devices. Slow internet speeds can be caused by lots of factors, not just problems affecting your Virgin Media broadband. My aging Hub3 doesn't perform great over WIFI so i purchased a TP Link router and put the Hub3 in Modem mode. For the computers or laptops that show 100 Mb/s connections in the Hub 5's menus, check if that is correct by have a look at the speed being shown on the computer or laptop's end of the network cabled connection. Wifi is very susceptible to interference, which is why the VM wifi guarantee is only 20Mb. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. Flashing Red – Updating firmware. QuickStart, set up and connections. I'm on the M500 broadband package. So I am on the 1gig service using hub5 and using the 2. I upgraded to 1GB with a Hub 5 and occasionly I get 500mb, more usually it is less than 100Mb. VM Broadband packet loss issues? Getting slow speeds not even 5mb download speed on a 250mb package. If your device is 5GHz compatible, it will automatically pick up both the 2. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. Virgin Media is part of NTL:Telewest. Yes power-line model. The reference for this fault is: F010423641 and the estimated fix date is for the 23rd March 2023 at 3:20pm. my current setup is SH3 in modem mode and Deco M9 wired to it and then 2 more M9’s split over 2 floors of my house that connect to the main Deco via Wi-Fi. Virgin Media Gig1 Fibre Broadband (avg upload speed 52Mbps) vs UK 24-hour average upload speed (9. We’re so confident in this technology that we’ve launched. In order to use these WiFi routers with your Virgin Media installation you will need to do a. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. There's nothing more frustrating than trying to access the. Simply check out the service status checker below and enter your account number. Install a WiFi analyser app on your mobile phone, this will allow you to see the signal coverage from your Hub for 2. Office 365, Dynamics CRM and Cloud Computing Jedi. Sign in with a Virgin Media O2 ID. in QuickStart, set up and connections Saturday; Superhub2 + booster + ethernet in Networking and WiFi SaturdayOK - first thing is that the yellow light syndrome is quite common on ageing Hub3's (you probably received a re-furbished Hub3). 0. All you need to do is select the 5GHz SSID for compatible devices. If you’re a casual browser or live in a small household, you’re unlikely to need the same as someone who lives in a large household or is a heavy internet user. Once the test begins click on:. If the scan finds a blackspot, you can order a WiFi Booster to tackle. Solution. Click the lower link (Share Live Graph) then, click generate. If the HP adapter is set to 'Auto negotiate' and using your new network cable and your test only gives you 90-ish Mbps, see if you can force the adapter to 1 Gbps (as per info from newapollo at #16) then test again. Slow internet speeds can be caused by lots of factors, not just problems affecting your Virgin Media broadband. Simply test your broadband service, and if we find an issue we can help with a fix online. Once the test finishes, you'll be shown some stats on your upload speed, download speed and latency. If you’ve. I'm on the M500 broadband package. 150mbps of speed which is a lot on ethernet too and plus the ping and lag and buffering on top of that. Problems in the last 24 hours in Croydon, England. I'm a Very Insightful Person, I'm here to share knowledge. If you have another Virgin Media connection point in your home in a more central place, considering installing your hub. 5. Solved: i have upgraded to the gig 1 package and the speed over wifi is amazing but i'm getting only about 40-50mbs download over ehternet. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). Every other device in the house (three MacBooks, three iPads, four iphones) are getting the fast 300 mbps but my MacBook pro is dropping in and out and is slow. If we need to send you some new equipment or book an engineer. 0Hi all, After switching over to Virgin a few weeks ago from TalkTalk, I have been plagued with nothing but problems. Keep your modem out in the open to make sure you get the best from it!Super Hub 1, 2 or 2ac. Switched off power plugs (Yes, it happens) Other causes are a little more involved, which we cover below. For. I now have to reconnect all devices to - 5230689. With WiFi Max, we want to make sure you’ll enjoy download speeds of at least 30Mbps in every room – if you don’t, we’ll send you one of our signal-boosting mesh WiFi Pods. 4 and 5 GHz wifi bands by renaming them in the settings and at the same time switch off "channel optimisation" apply and save the settings. This has always been fine until now. Boost the WiFi signal in your home by changing your router placement and adjusting settings to maximize signal strength. Learn whether it’s issues in your area or faults with your services. The other parameters in this section are - channel auto and channel width 20/40 MHz. Virgin Media Smart WiFi. 4 QAM256 25 1 139000000 8 40. At least 30Mbps download speeds in every room or £100 one-off credit. After complete loading, the tool will show the results, and you will be able to know the speed and quality of your Virgin internet connection. Once you have connected this up to your equipment, you'll just need to give your Hub 5 a quick reboot and it will then be configured on our end. Description: You might find that your Virgin Fibre, Virgin TV or TiVo® services are intermittent, with the picture freezing or disappearing now and then. If this is causing problems, ask to have your old Hub reinstalled. Switched off power plugs (Yes, it happens) Other causes are a little more involved, which we cover below. One of the reasons behind Virgin Media internet's slow connection is throttling. 23-08-2022 18:34 - edited 23-08-2022 18:36. If you move the Pod too far away it will loose connection. Fast Wifi - Slow Ethernet. on 07-01-2023 13:55. may be able to receive the Hub signal. Shut down other applications. Regards. Severely lacking in features. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. . Get the most from your Virgin Media WiFi. I would like to add only my download speed is affected. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. However, I have a hub 3 in modem mode, and I can't get wired speeds above 180-190Mbps. . I've restarted the router multiple times and. Here you can access all the frequently asked questions on our Smart Wi-Fi Pods. Re: Virgin 350, not loading . 168. The M250 plan will be especially useful if you’re downloading a lot of content, playing online games competitively and. The speed at the Hub should reflect. The best times to game online or make big downloads, for example, would be when connection is fastest. Simply test your broadband service, and if we find an issue we can help with a fix online. My upload remains in the 25-30mbps range. Regards, Daniel. may be able to receive the Hub signal. How to reduce lag in PC games. WiFi Max. Flashing Green – Booting up. on 11-08-2023 16:10. Laggy web portal. Wait for all the lights on the router to stabilize. £8p/m extra or included with Gig1 or Volt. These simple tips will allow your hub to operate to its full potential and transmit the best WiFi signal. See if anything in here helps…. Once the test begins click on: Run full test to see all the stats. This latest future-proof WiFi standard, which will work with Virgin Media’s existing DOCSIS 3. 4Ghz and 5Ghz networks because my smart lightbulb wouldn't connect. The problem seems to stem from the Hub 5 using the ax protocol for wifi, as some devices cannot negotiate a connection. Author Message; flakie DD-WRT User Joined: 23 Sep 2017 Posts: 229 Location: Swindon, UK: Posted: Sun Oct 01, 2017 14:21 Post subject: Virgin Media Slow WIFI:Hi All, For the past week broadband speeds have been slow. Ok i had a engineer out and he got my power levels back to normal but the last 2 weeks i've had nothing but slow speeds,connection drops, internet went out all day last tuesday. Change the wireless channel – Log. Help! in Networking and WiFi 12 hours ago; Gig1 speeds very slow over ethernet in Speed yesterday; Poor wifi coverage in Networking and WiFi yesterday; Wifi slow on MacBook Pro but fast on all other. I have done speed tests via Wi-Fi to see if I was getting the speeds I am supposed to - which I am. You kinda get used to how quickly pages load and notice anything out of the ordinary. Virgin Media is part of NTL:Telewest. Through the Hub 4 (1Gig package), it's 320mbs via WiFi and 650mbs via Ethernet. Options. This will reset the router to factory settings. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green. Published. Thanks. dankpepperpig • 2 yr. Turn it on. I have purchased the M250 package but speed tests indicate that I am getting download speeds of only up to 40 Mbps (far below even the minimum garunteed speeds). WiFi patchy throughout the house, on demand, Netflix all incredibly slow if work at all. Step #3: Check the Ethernet Cable is Connected Properly. Simply test your broadband service, and if we find an issue we can help with a fix online. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you need to know with our broadband help & support page. Click Mark as Helpful Answer and solved, or use Kudos to say thanks. 2021; Preview: Virgin Media's Intelligent WiFi Plus Pods.